Challenging Moments

What is the secret for dealing with difficult people?
It may be a family member, co-worker,
or salesperson that causes our frustration.
Personalities collide, tempers flair,
and we say and do things that we later regret.

There are some steps we can take,
that will not only guard us against further stress,
but help us establish a healthy attitude,
during those challenging moments.
Difficult people cultivate anxiety,
resentment, or feelings of inadequacy.

At times, a brief encounter with that,
disruptive individual ruins our entire day.
Any long term relationships,
with difficult people create tension,
that mounts with each passing day.
Regardless of the length of the confrontation,
we often find ourselves feeling miserable.